Privacy Policy

Introduction

Welcome to imok ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using imok, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

• Account information (name, email address, profile picture) from Google Sign-In
• Phone number for verification and emergency contact purposes
• Emergency contact information you provide (names, phone numbers, relationships)
• Check-in history and usage patterns

Automatically Collected Information

When you use our Service, we automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Log data (access times, pages viewed, app crashes)
• Notification delivery status

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Send check-in reminders and notifications
• Contact your emergency contacts when you miss check-ins (as per your settings)
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Detect, prevent, and address technical issues and fraud

SMS Communications

We use SMS in two ways:

Phone Verification

When you register or update your phone number, we send a one-time verification code (OTP) to confirm ownership of the number. By entering your phone number and tapping "Send Verification Code," you consent to receive this SMS from us.

Emergency Alerts to Contacts (Premium)

If you add a contact's phone number and enable SMS alerts, we will send them an SMS if you miss your check-in deadline. You are responsible for ensuring each emergency contact has explicitly agreed to receive SMS messages from imok before you add their phone number. By adding a contact's phone number, you confirm that the contact has given this consent.

Opting Out

Emergency contacts can reply STOP to any SMS to stop receiving messages at any time. To remove your own phone number from the Service, update your profile in the app settings or delete your account.

Information Sharing and Disclosure

We may share your information in the following situations:

• Emergency Contacts: When you miss a check-in, we notify your designated emergency contacts as configured in your settings
• Service Providers: We work with third-party service providers (Supabase, Google, Dodo Payments) to operate our Service
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale, or transfer of company assets

We do not sell your personal information to third parties.

Payment Information

For premium subscriptions, we use Dodo Payments as our payment processor. When you make a purchase:

• Payment card details are collected and processed directly by Dodo Payments
• We do not store your full credit card number on our servers
• Dodo Payments is PCI-DSS compliant and handles all payment data securely

For more information, please review Dodo Payments' privacy policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication through Google Sign-In
• Regular security assessments
• Access controls and authentication requirements for our systems

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Opt-out: Manage notification preferences in app settings

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries. We take steps to ensure your data receives adequate protection in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]